Emergency Situations
For emergency maintenance requests or any other emergency need, please call (731) 431-8923. All work orders reported after hours, that are not considered emergencies, will be handled the next business day. Work orders can be place through Housing Manager website online.
In case of a fire, police, or medical emergency:
- Evacuate your apartment, if necessary
- Call 911
- Notify the apartment management at the above-listed phone number.
In some cases, your window screen might be screwed on. In the event evacuation through a window becomes necessary, a swift kick will break out your window screen.
No solicitation is allowed on this property. Please report immediately to the office any solicitors or suspicious persons on the property.
Payment of Rent
All rent is due on the first day of every month and made payable to Paris Housing Authority at 917 Minor Street, Paris, TN 38242 or via online payment portal paristn.housingmanager.com. Rent should be given to the office staff, mailed to the property address, or paid online. A $35.00 fee is assessed for each check returned by your bank for any reason. If your rent payment is returned, we will no longer accept checks for payment. You will be required to make further payments by cashier’s check, money order, debit, or credit card.
Noise
Keep in mind that apartment living is different from a private dwelling. Although one must expect a certain amount of noise, please be careful not to infringe on a neighbor’s good disposition.
The conduct of residents, occupants, and resident’s guests should not be disorderly, boisterous, or unlawful, and not disturb the rights, comforts, or convenience of other persons in the apartment community.
Loud music or parties will not be tolerated. Any reports of a disturbance will be handled by the police and reported to management. Residents, occupants, and guests of residents involved in a disturbance, or causing a disturbance, will be subject to eviction and all other remedies provided in the lease, and prosecuted to the fullest extent allowed by law.
Loud music is not to be played from a vehicle with windows and/or doors open while parked in the parking lot or driving through the community.
Verbal or Physical Abuse
Verbal or physical abuse, threats, harassment, etc. of any employees of the property, contractors, agents, or fellow residents will not be tolerated and will be grounds for immediate legal action and/or eviction.
Family Members and Guests
Residents will be held directly responsible for the actions of their family members or other guests in their care. They must not play or loiter in the parking areas but shall play on the lawn associated with their leased apartment.
Residents using designated play areas must abide by the following regulations:
- Play areas are for resident and guest use only.
- Toddlers and children under 12 must be supervised by an adult over 21. They shall not mark on the buildings, walls, sidewalks, or any other surface. Resident shall be liable for all damages created by occupants living in or guests visiting, their unit.
- Play areas close at dusk.
- Consumption of alcoholic beverages, containers of any kind (i.e., glass, plastic, etc.), and disposal of same in the play areas is strictly prohibited.
- Violation of noise Ordinance, loud radios, stereos, or CD players that impose on the right of the resident to the quiet and peaceful enjoyment of the premises and related facilities by Residents and/or their guests is prohibited and can result in a lease violation and lease termination.
- Climbing or sitting on fences, railings, or gates is not allowed.
- Bouncing balls off any building structure is not allowed.
- Drugs, knives, firearms, or any other dangerous weapons are STRICTLY PROHIBITED from being carried or displayed in public areas
Guest/Visitor Policy
Residents are responsible for the conduct and behavior of their guests and residency may be terminated if the guest(s) participates in or permits activities that violate the lease. It is the tenant’s responsibility for ensuring that their guest knows the rules and terms of the lease.
A “visit” of more than fourteen (14) days (consecutive or not) within any 90-day period constitutes unauthorized occupancy and is in violation of the lease and will result in lease termination and or eviction.
Special visitation arrangements must be pre-approved in writing by the PHA Management before the guest arrives.
Resident/Guest Conduct
Actions, such as those listed below, whether caused by residents or guests, can be considered sufficient grounds for termination of the lease.
Any action that will:
- Disturb or disrupt the livability of the Property and the quiet enjoyment of another resident.
- Adversely affect the health or safety of any person. Threats of any type are grounds for immediate lease termination.
- Impose on the right of any resident to the quiet and peaceful enjoyment of the leased premises and related facilities.
Service Requests/Work Orders
Residents must call all service requests to the management office or submit them online and shall not give service requests to the maintenance staff. Interruption of or interference with the maintenance staff in the performance of their duties is prohibited and could result in a lease violation. Our workload will not permit scheduling maintenance by requested appointments.
Lockouts
When the management office is open, there will be no charge to let you in your apartment with an extra key, with proper identification. If you fail to return the extra key back to the management office, you may be charged a charge of $25.00. However, if you are locked out after hours, you will be charged a maintenance charge of $50 to unlock your door. Any damage to your doors and windows caused by trying to gain entry to your apartment will be subject to damage fees and possible lease termination.
Locks
Management must be able to gain access in case of emergencies, maintenance requests, etc. At no time shall a resident be allowed to alter or replace locks installed on entry doors by management; nor shall additional locks be added without the written consent of management. In addition, knockers or their attachments upon any door are strictly prohibited.
One key to your apartment will be issued. A $10.00 charge will be assessed for each replacement key.
Apartments
Your apartment must be kept clean, sanitary, and free from objectionable odor. No trash or other materials can accumulate which would prove hazardous or pose a health violation.
Visitors staying in your home are only allowed to stay the specified amount of time stated in your lease agreement unless other arrangements are made in writing with the property manager. Individuals not on your current lease contract, but living in your apartment, will not be tolerated.
Do not plant any, shrubs, trees, flowers in yard. Do not place any decorations i.e. bird baths, concrete statues, solar lights, seasonal blow-up decorations, etc. in the yards.
Building Exterior
Residents will be required to keep front and rear porches and yard around the building free and clear of mops, brooms, grocery baskets, indoor furniture, and other junk items; nor may the resident collect anything in these areas which, in the opinion of the owner or agent, will mar the appearance of the exterior of the building(s).
No articles that would in any way constitute a fire or safety hazard may be stored in the apartments, storage areas, or on the stairs (where applicable).
All outdoor cooking must be done at least 15 feet from the building. No BBQ grills or combustible materials (such as propane bottles) shall be stored within 10 feet of the building per the local fire code.
No sidewalks, parking areas, driveways, or any other public entrances shall be obstructed or used for children’s play or loitering by residents, members of his/her family, his/her guests, or other persons connected with the occupancy of the leased premises.
There will be a $25.00 fee for any trash, or other items, which our staff must remove from your entry or patio area.
Smoking is Prohibited
Smoking is prohibited on the property.
Failure to follow the smoking policy can be grounds for immediate termination of the lease and eviction from the premises.
Alcoholic Beverages
Consumption of alcoholic beverages on the premises, parking areas, and drives is strictly prohibited. Please confine all alcoholic consumption to the privacy of your own apartment. Loitering is also strictly prohibited.
Pest Control
Management provides pest control services approximately once a month. It is necessary for all residents to participate when their apartment is scheduled to control pests. Spraying dates are published in the resident calendar. Not allowing pest control into your apartment is a lease violation.
Removal of trash and garbage daily, and daily washing of dishes, will help to eliminate most pest problems. However, contact the office if a problem exists and extermination will be scheduled more frequently. Residents may be charged an additional fee if the infestation is due to poor housekeeping and more than the preventative trip is required. This will be considered a major lease violation and could result in lease termination and eviction. Any exceptions must be approved in writing by the Property Manager.
Insurance
All residents are encouraged to purchase renter’s insurance for the protection of personal items in the apartment from, but not limited to, fire, flood, roof leaks, burglary, power outages, or acts of God. We are not responsible for your personal belongings.
Common Areas
All common areas, such as the entryways playgrounds, parking lots, etc. are subject to all rules, policies, and regulations that the management may deem necessary from time to time for the betterment and safety of all living in the community. All such rules, policies, and regulations are to be complied with in their entirety.
- Proper attire is required.
- No alcohol or open containers are permitted.
- Planting by any resident must have written authorization from Management.
- Bicycles and/or skateboards may be ridden on the perimeters of the property only.
Trespassing and Exclusion of Violent or Non-Violent Residents
Resident delegates to management the right, to be exercised by its employees and authorized agents, to regulate solicitation and prohibit trespassing on community property by non-residents or terminated violent, destructive, or disruptive residents, former residents, or guests. This right shall be exercised to the extent allowable by all applicable laws and regulations. Once a person has been excluded from access to the property if said person is seen or caught on the property the tenant with whom they were visiting or had the last contact will be evicted. If that tenant cannot be identified, then all tenants associated with said person will be subject to eviction.
Non-liability of Personal Property
The PHA shall not be liable or responsible for the storage or disposition of a resident’s personal property upon surrender or abandonment of the apartment.
The PHA shall not be liable or responsible for damage to or loss of a resident’s personal property, including but not limited to, food, regardless of the reason for the damage or loss.
It is suggested that residents obtain Renter’s Insurance to cover damage to or loss of personal property.
Move Out
A 30-day written notice is required before moving. There is no exception to this policy. Residents with an expiring lease or an expired lease, and on a month-to-month basis, are still required to give the 30-day notice.
All residents will be liable for the payment of all costs associated with the repair of any damages to the property caused by the resident, or anyone helping a resident when moving in or out of the community.
Management will walk through your apartment and assess any damages, etc. the following day after you move out and keys are returned to management. If you choose to have a member of management walk through the apartment with you on the day of your move out, you must make an appointment with the manager.
If your deposit is being retained due to damages and cleaning charges, or if you have any deductions from your refund, you will receive your refund statement via mail.
It is in your best interest, as the resident, to leave the apartment in a favorable condition. This ensures that your deposit will be refunded. Furthermore, if you list this apartment community for a reference on a future application for an apartment, we want to be able to recommend you as a good prospective resident.
Move Out Cleaning Instructions and Charges
In accordance with your lease agreement, the apartment, including all windows, furnishing, fixtures, and appliances, must be cleaned thoroughly at the time of move out. If the resident fails to clean in accordance with these instructions, reasonable charges to complete the cleaning shall be deducted from deposits. All charges listed below will be $35.00 per hour of labor plus materials.
Kitchen
- Stove, oven and vent-a-hood, drip pans, rings, racks and under the cooktop, broiler pan and underneath.
- Refrigerator
- Kitchen cabinets and drawers wiped out and shelf paper removed.
- Sink and faucet cleaned, and clean stainless edge around the sink, all chrome polished.
- Replacement of cabinet door, kitchen drawer, or shelf.
- Replacement of floor tiles cost based on material replaced
Bathroom(s)
- Sinks, vanities, and faucets cleaned and polished.
- Bathtubs, showers, and ceramic tile, including removal of tub decals and shower curtains.
- Toilets, including seat, base, and tank.
- Cabinets, drawers, linen closets, and medicine cabinets wiped out and shelf paper removed.
- Mirrors must be cleaned.
Bedroom(s)
- Closets and shelves should be free from personal items and hangers and dusted and wiped out.
- Replacement of floor tiles. Cost based on material replaced
Utility Closet
- Washer and dryer closet cleaned and free of lint or soap.
- Replacement of floor tiles. Cost based on material replaced.
Windows
- Windows and sill are to be cleaned.
- Mini blinds are to be cleaned.
Porches and Storage Areas
- Remove all trash, personal items, and debris. Sweep porch.
Vinyl/Tile
- Floors are to be swept and mopped.
- Baseboards should be cleaned.
Trash/Personal Items
- Remove all personal items and debris from the leased premises. A trash haul fee per load will be charged to the resident.
- Unreturned keys. ($10.00 replacement charge for each key)
Additional charges will be made for missing or burned-out light bulbs, broken or missing fixtures, damages caused by abuse or neglect, and any other damages or wear and tear which is beyond normal usage.
Painting will be charged to the resident if areas are soiled beyond reasonable wear. This includes abuse of drywall or doors.
Estimates of deductibility for repairs, damages, or charges are subject to modification or disapproval by the owner per lease contract.
Pet Charges
- We reserve the right as provided under the lease to deduct for flea infestation and deodorizing to protect future residents from possible health hazards.
Deductions will also be made for any damages or repair costs resulting from a pet occupying the premises.
It is our intent to provide you with the necessary guidelines for cleaning to ensure that you have every opportunity to receive the deposit(s) paid upon move-in and to minimize our need to deduct charges out of those deposits.
Changes
Management reserves the right to change or rescind any of the foregoing rules and to make such other rules and regulations, with proper notification to residents, as may be deemed necessary for the safety, care, and cleanliness of the premises and for securing the comfort and convenience of all residents.
Any community rule, policy, or regulation, which is violated more than once, will subject the resident to a notice to vacate and/or eviction.
- Termination Notification. HUD is incorporating additional termination notification requirements to comply with section 6 of the Act for public housing projects converting assistance under RAD, that supplements notification requirements in regulations at 24 CFR § 880.607 and the Multifamily HUD Model Lease.
i. Termination of Tenancy and Assistance. The termination procedure for RAD conversions to PBRA will additionally require that Project Owners provide adequate written notice of termination of the lease which shall not be less than:
1. A reasonable period of time, but not to exceed 30 days:
a. If the health or safety of other tenants, Project Owner employees, or persons residing in the immediate vicinity of the premises is threatened; or
b. In the event of any drug-related or violent criminal activity or any felony conviction; or2. No less than 14 days in the case of nonpayment of rent; and
3. No less than 30 days in any other case, except that if a State or local law provides for a shorter period of time, such a shorter period shall apply.
ii. Termination of Assistance. In all other cases, the requirements at 24 CFR § 880.603, the Multifamily HUD Model Lease, and any other HUD multifamily administrative guidance shall apply
- Grievance Process. In addition to program rules that require that tenants are given notice of covered actions under 24 CFR Part 245 (including increases in rent, conversions of a project from project-paid utilities to tenant-paid utilities, or a reduction in tenant-paid utility allowances) HUD is incorporating resident procedural rights to comply with the requirements of section 6 of the Act. RAD will require that:
i. Residents are provided with notice of the specific grounds of the PHA proposed adverse action, as well as their right to an informal hearing with the Project Owner;
ii. Residents will have an opportunity for an informal hearing with an impartial member of the PHA within a reasonable period of time;
iii. Residents will have the opportunity to be represented by another person of their choice, to ask questions of witnesses, have others make statements at the hearing, and to examine any regulations and any evidence relied upon by the PHA as the basis for the adverse action. With reasonable notice to the PHA, prior to hearing and at the residents’ own cost, the resident may copy any documents or records related to the proposed adverse action; and
iv. PHA provide the resident with a written decision within a reasonable period of time stating the grounds for the adverse action, and the evidence the PHA relied on as the basis for the adverse action.
The PHA will be bound by decisions from these hearings, except if the:
i. Hearing concerns a matter that exceeds the authority of the impartial party conducting the hearing.
ii. The decision is contrary to HUD regulations or requirements, or otherwise contrary to federal, state, or local law.
If the PHA determines that it is not bound by a hearing decision, the PHA must promptly notify the resident of this determination, and of the reasons for the determination.
Afterhours Emergency
- Fire in any building within Paris Housing Authority.
- Broken water lines on Paris Housing Authority property.
- Any water leak where water runs constantly.
- An electrical problem that causes a complete power failure or poses a threat to residents or property.
- Gas leak at any appliance or meter.
- The smoke alarm going off needs repair, loose or hanging. Low battery “chirps” will be addressed the next business day.
- ]The heating system is off (only if the outside temperature is below 50 degrees F).
- The cooling system not working (temperature over 85 degrees F).
- Commode stopped up and overflowing – if one (toilet) in unit and water cannot be shut off.
- Give assistance to the Police or Fire Department in case of break-in or emergency.
- A resident is thought to be hurt or in difficulty.
- The range is not working – only if the entire range does not work (Holidays and Weekends only).
- The main sewer line is clogged and causing a back-up into or around the unit.
- Refrigerator not working – more than 24 hours before the office is open.
- Main doors (entry) will not secure.
- Resident locked out of the unit – must have valid ID and be on the lease. Service charge may apply.
- Window was broken out – completely broken, not cracked or chipped.
If your emergency meets any of the requirements above, please reach out to us at 731-431-8923 and we will address your emergency swiftly. Maintaining a safe and healthy environment for Paris Housing residents is our top priority.
This housing authority was developed for the purpose of providing decent, affordable housing. In exchange for rental payments, each resident is entitled to the exclusive use and enjoyment of his/her apartment in a peaceful, quiet, and private environment. Community Policies are necessary to define acceptable activities and behavior in an environment of community living. The Community Policies are not meant to infringe on the rights of any one resident, but rather to protect the rights of all of the residents, the owners, and the community as a whole. Residents who do not comply with the Community Policies will be notified, in writing, of the non-compliance or violation(s). Non-compliance with or violation(s) of, the Community Policies by a resident will be grounds for termination of the lease agreement as allowed by law and the eviction of the premises.
The owner(s) reserves the right to amend or supplement the Community Policies contained herein upon service of reasonable notice to the residents.
All city, county, state and federal laws apply to each resident and his/her guest of this community.